**How will I help?**
This role sits within Advanced Analytics which is Westpac's central analytics and innovation team tasked with solving the Bank's most critical strategic business problems.
- Key Responsibilities Include: _
- Conducting customer research, designing innovative prototypes, and supporting experiments that prove and deliver real user experience and business improvements
- Working with strategy consultants from the world's top consulting firms, start-up executives, industry leading data scientists and developers
- Developing detailed documentation of design outcomes, including through the use of archetypes/personas, wireframes, screen flows, story maps, user journeys and prototypes
**What's in it for me?**
At Westpac, we're going through significant changes, and this is an exciting opportunity to work closely with us through the next phase of transformation. You'll play an important part in driving the future of a business that has been around for over 200 years and in return, we'll support you in the development of your career. With continuous opportunities to learn and grow in an inclusive environment backed by a fantastic team of passionate and knowledgeable people, you'll be empowered to thrive with us.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
**What do I need?**
- 2+ years' experience in design focused on customer and user experience
- Experience using Figma and Adobe Suite (Photoshop and Illustrator)
- Ability to develop conceptual models/ frameworks (interaction models, task analysis, jobs to be done ) to establish design goals
**What's it like to work there?**
We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.
**How do I Apply?**
Start here Just click on the **APPLY **button.
- Our people are our highest priority, and we are committed to placing our redeployees in available roles before we review other applicants._