Senior Manager – Great Northern and West Kempsey Hotel
This is a great opportunity to join a family based hotel group, which encourages career growth opportunities. Our family have been part of the Kempsey community for over 20 years. As a family business, we value our employees and take an interest in their careers and encourage a work culture that is fun and vibrant.
Being based on the Mid North Coast, it enables a great work life balance with affordable housing prospects.
You should have a genuine interest in current market trends and the ability to assist in business growth through executing efficient day to day operations, continuous training and development of staff, optimising all venue offerings and delivering exceptional customer service.
Having a balanced approach to floor and office management and the ability to lead by example is a crucial part of running our venues.
You would have the ability to nourish a team environment and strive for all team members to reach their full potential in their hospitality career.
Key responsibilities include:
* Working closely with senior management who share the same vision.
* Compliance, stock management, training and developing of the team
* Managing the day-to-day operations of the venue.
· A great eye for detail and venue presentation
· Exceptional personal presentation and customer service skills
· · Organised by nature and have the ability to multitask
· · Strong leadership skills
· · Proficient in cash handling
· · Exposure to back of house administration
The successful applicant will:
* Essential requirements for this position are Current RSA, RCG & ARCG Competency Cards
* Understand KPIs for Bistro, bar and gaming.
* Be a motivational leader who encourages and develops the team to ensure an exceptional customer experience each time.
* Minimum of 1-2 years of management experience in a similar role with a strong knowledge of managing day-to-day operations of a venue with strong and complex trade
* Hands on approach in your leadership and management
* A friendly, outgoing personality with excellent people skills
* A passion for the hospitality industry with an understanding that the role involves weekends and both morning and afternoon shifts.