FRONT OF HOUSE MANAGER – GRANDDAD JACK’S (GOLD COAST)
Lead. Inspire. Deliver world‑class experiences.
About the Role
Granddad Jack’s Craft Distillery isn’t just a bar, it’s a multi‑award‑winning spirits brand built on story, craftsmanship and unforgettable hospitality. As we continue to grow our Gold Coast Distillery Bar & Tourism Experience, we’re looking for a Front of House Manager who can bring energy, leadership and heart to the venue.
If you’re a hospitality professional who thrives on people, storytelling and operational excellence, this is a rare opportunity to join one of Queensland’s most exciting spirits and tourism brands.
What You’ll Lead
- Deliver exceptional guest experiences from first greeting to final goodbye
- Host distillery tours and share the Granddad Jack’s story with confidence
- Manage FOH operations, staff, workflow and service standards
- Hire, train and inspire a passionate team
- Support sales performance, tourism growth and marketing initiatives
- Maintain compliance, stock control and venue standards
- Represent the brand with authenticity, passion and professionalism
What You Bring
- 5+ years venue management experience (multi‑venue preferred)
- Leadership instincts and the ability to build high‑performing teams
- Robust public speaking and hosting confidence
- Excellent customer service and problem‑solving skills
- Experience with rostering, hiring, compliance and budgeting
- Passion for craft spirits, tourism and premium hospitality
- Drive to continually improve systems, performance and profitability
What’s On Offer
- $200 monthly product allowance
- Full‑time, Tuesday & Wednesday off
- Miami, Gold Coast
- A chance to help grow a world‑class Australian spirits & tourism experience
Apply to:
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
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