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Workforce planner & scheduler

Gold Coast
at
Planner
Posted: 12 June
Offer description

Drive Workforce Performance & Enable Project Success

TEW Solutions is seeking a highly organised and proactive Workforce Planner & Scheduler to become the central coordination point for our trade workforce.

You'll be responsible for optimising the deployment of our Electrical Technicians, Mechanical Fitters, Apprentices and Trades Assistants across a diverse portfolio of projects, service work and maintenance activities. Your ability to balance competing priorities, solve resource challenges and maintain workforce visibility will directly impact operational performance and profitability.

If you thrive in a fast‐paced environment, enjoy working with technical teams and take pride in creating order from complexity, we'd love to hear from you.

About TEW Solutions

Established in 1992, TEW Solutions is a leading electrical and mechanical contracting business delivering innovative technical solutions across infrastructure, water treatment, manufacturing, utilities, government and industrial sectors.

With a reputation built on quality, safety and technical excellence, we continue to grow through long‐term client partnerships and a commitment to developing our people.

About the Role

Reporting directly to the Chief Operating Officer, you will be the single source of truth for workforce deployment across the business.

Working closely with Project Managers and Service & Minor Works Managers, you will ensure the right people are assigned to the right work at the right time while maintaining high levels of workforce utilisation, compliance and customer responsiveness.

Key Responsibilities

* Manage the daily and weekly deployment of all trade personnel across projects and service operations.
* Coordinate workforce allocation based on competencies, licences, availability and project requirements.
* Maintain a rolling forward workforce plan and proactively identify upcoming resource constraints.
* Respond to changing project priorities, reactive works and operational requirements.
* Facilitate weekly resource planning meetings and stakeholder coordination.
* Monitor workforce utilisation and provide management reporting and recommendations.
* Ensure licence, training and competency requirements are met before deployment.
* Maintain workforce scheduling records and real‐time visibility through digital platforms.
* Support onboarding, workforce administration and trade resource management activities.
* Act as the primary contact point for reactive service work requests.

About You

You are a natural organiser who enjoys balancing multiple priorities while maintaining strong relationships across the business.

To be successful in this role, you will have:

* Experience in workforce scheduling, resource planning, operations coordination or a similar role.
* Exposure to construction, engineering, maintenance, industrial services or trade‐based environments.
* Strong understanding of workforce utilisation, capacity planning and resource allocation principles.
* Experience using scheduling, field service management or project management systems.
* Advanced organisational and prioritisation skills.
* Strong communication and stakeholder management capabilities.
* High attention to detail and accuracy.
* Confidence making decisions in a dynamic operational environment.

You'll Also Be Known For

* Remaining calm and decisive under pressure.
* Building credibility with tradespeople and operational teams.
* Taking a fair and objective approach to resource allocation.
* Anticipating issues before they become problems.
* Using data to improve planning and operational outcomes.

Why Join TEW?

At TEW, you'll join a business that genuinely values expertise and rewards contribution.

A key operational role with direct influence on business performance.

Competitive remuneration aligned with experience and capability.

Diverse and interesting projects across multiple industries.

Supportive leadership team and collaborative culture.

Opportunity to help shape and improve workforce planning systems and processes.

Stable, growing business with a strong reputation in the market.

Our profit share scheme after working with us for two years.

Flexible work arrangements to ensure you can maintain a healthy and fulfilling personal life alongside your career.

Apply Now

If you're passionate about planning, coordination and operational excellence, and want to play a critical role in the success of a growing technical services business, we'd love to hear from you.

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