Lead & Specialist | New Store Opening, Robina
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
Beyond The Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. lululemon reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
Job Summary
We are currently recruiting across four brand new evolved roles:
* Guest Experience Lead oversees the floor and ensures all guests receive an exceptional in-store experience. They oversee technical product education and elevate performance on the floor through coaching, feedback, and supporting the team to achieve daily sales goals.
* Product Operations Lead drives the store's product strategy, overseeing product operations and inventory management. They lead inventory shifts and manage all back-of-house product processes, ensuring the store is well-stocked, organised, and operationally ready. They provide coaching, deliver feedback, and support a world-class guest experience.
* Community Specialist executes the store's community strategy by engaging with the local community through relationship‐building events, product seeding, and visits to studios and partners. They develop and maintain meaningful relationships with ambassadors and key community partners. On the shop floor, they help deliver a world‐class guest experience and strengthen community connection.
* Visual Merchandising Specialist brings the store's visual merchandising strategy and standards to life. They execute and maintain product presentation, styling, and in‐store signage to optimise the guest experience. They oversee VM flips and mannequin styling and support a world‐class guest experience when working on the shop floor.
What We Look For
* Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
* Integrity/Honesty: Behaves in an honest, fair, and ethical manner
* Guest Experience: Enjoys working and connecting with, understanding, and helping guests
* Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives
* Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work
* Candid Communication: Is willing to openly/constructively share concerns (i.e., straight talk)
* Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
People Management
Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager
Job Requirements
* Legally eligible to work in the jurisdiction of the store which you are assigned to.
Availability
Willing to work a flexible schedule.
Other Willingness Requirements
* Willing to work as part of a team and also complete work independently.
* Willing to move through a store for most of a shift to help guests and accomplish work.
Job Assets (i.e., nice to have; not required)
* Education: High School or Secondary School diploma, equivalent or above
* Education: Bachelor's degree or equivalent
* Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary)
Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.
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