Do work that matters
We’re hiring a permanent Marketing Manager in the Essential Communications team, part of the Customer Marketing Chapter Area, following internal movement.
Lead campaign strategy and messaging at key customer moments to build trust, show care, and support through challenge.
You’ll deliver and optimise data-driven contact strategies and on-brand Compliance Communications that meet obligations and build trust.
Working in a marketing centre of excellence, you’ll collaborate across KYC squads, our internal creative agency, Campaign Delivery, Business Banking, and Risk & Compliance—using world-class tech to create hyper-personalised communications.
You’ll ensure all Compliance Communications align to priorities, meet deadlines, follow processes, and deliver results.
See yourself in our team
The RBS Marketing Team leads Retail Bank marketing, meeting customer needs and compliance obligations through high-impact, customer-centric initiatives.
Your responsibilities
- Develop campaign strategies with product, data, and compliance teams
- Deliver and optimise 1:1 communication across eDM, DM, SMS, and digital channels
- Manage stakeholder relationships and prepare presentations for senior leaders
- Support broader marketing projects to enhance data-driven communication
What we’re looking for
- Experience in 1:1 / data-driven communications, project and stakeholder management
- Growth mindset, customer focus, and a proactive, solution-oriented approach
- Agile experience (Jira), and familiarity with compliance communications (preferred)
- Strong risk awareness and a relevant tertiary qualification
Working at CommBank
At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other adaptable working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 22/10/2025
📌 Marketing Manager
🏢 Commonwealth Bank Of Australia
📍 Eveleigh