Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
We are currently looking for an experienced Retail/CPAP Therapy Consultant to join our team at the clinic in Springfield. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients.
This position would be a great fit for a proactive individual who is passionate about providing excellent service in the area of obstructive sleep apnea management.
As a Retail/CPAP Therapy Consultant, you will collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient.
How will you CONTRIBUTE and GROW?
* Initial point of contact for both new and existing clients.
* Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing.
* Offer guidance on CPAP equipment, set up and ongoing service requirements.
* Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients.
* Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options.
* Collaborate with healthcare professionals and service providers.
* Promote and upsell our product range and services.
* Maintain and sterilize clinic equipment.
Qualifications
* Previous experience in a retail, healthcare or sales environment highly regarded.
* Experience with customer service across all stages of customer interaction.
* Keen interest in CPAP therapy and sleep medicine disciplines.
* Strong organisational and administrative skills.
We offer:
* 14 weeks paid parental leave
* Family and social activities
* A professional environment with a focus on wellbeing
* Salary Continuance Insurance
* Local and global opportunities
* Health and wellbeing initiatives
* Retail discount programs with over 350 retailers
* Employee social events
* One paid volunteering day each year
* Long-term career development opportunities nationally and/or internationally across the Air Liquide Group
As part of the pre‐employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.
CPAP Therapy Consultant - Springfield • Ipswich, QLD, AU
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