We are seeking a highly motivated and customer-focused individual to join our sales team as a Sales Associate.
Job Description
This is an exciting opportunity to deliver outstanding customer experiences and achieve sales goals in a fast-paced retail environment.
Key Responsibilities:
* Provide excellent customer service by actively engaging with customers, addressing their needs promptly and professionally, and offering tailored solutions to meet their requirements.
* Promote sales of products and services by sharing knowledge and expertise with customers, responding to their inquiries, and providing accurate product information.
* Maintain up-to-date knowledge of products, promotions, and store policies to ensure seamless customer interactions.
* Ensure the store is clean, organized, and well-stocked at all times by restocking shelves and displays, processing Click and Collect items, and assisting with visual merchandising.
* Process customer transactions accurately using the point of sale (POS) system, handle cash, credit, and debit transactions with precision, and issue receipts, refunds, and exchanges as necessary.
* Assist with inventory counts and stock replenishment, work cooperatively with colleagues and management to maintain a smooth store operation, and contribute to team meetings and provide feedback for improving sales and customer service.
Requirements:
* Previous experience in retail with a proven track record of delivering exceptional customer service.
* Able to multitask and work effectively in a dynamic environment.
* Willingness to work a wide range of retail hours including morning, evening, weekends, and public holidays.
* An eagerness to learn, share ideas, respect for team members and customers, and ability to build rapport and relationships.
* General capability with Microsoft/Google suite and previous experience reporting retail sales and training POS systems.
Physical Requirements:
* Ability to stand and walk for extended periods, lift and carry merchandise, bend, and stand for extended periods.
* Familiarity with warehouse operations and experience with managing and organizing Click and Collect is an advantage.
What We Offer:
* A competitive salary package.
* The opportunity to grow and develop your skills and career in a supportive and dynamic team environment.
* A fun and collaborative work environment with opportunities for professional growth and development.