Overview
This is a permanent, full-time position located in Coleambally. The roster is 76 hours per fortnight working Monday - Friday 8:45am – 5:15pm.
Responsibilities
* Exploring customers' needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch.
* Keeping up with constant change by supporting customers with digital literacy and online banking needs as we continue to innovate our offerings.
* Being the face of the branch and customer service: processing transactions, handling cash, investigating queries, and assisting with paperwork while keeping risk considerations at the forefront.
* Embracing an attitude of lifelong learning: bring your brilliant mind and take your career to the next level with on-the-job training and external development opportunities.
* Building connections: supporting customers, giving back, and helping make community a better place while having fun.
What you'll bring to the role
* Experience in a customer service environment and ability to achieve targets.
* Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
* Confidence to communicate with new and existing customers face to face and over the phone.
* Eagerness to understand and communicate what makes our bank different.
* Drive for collaboration – teamwork is crucial for achieving our goals.
* Experience in banking and finance industry is a plus but not essential.
Our Community Banking model
Community Banking operates on a shared revenue model based on 'profit-with-purpose', ensuring profits are reinvested into local communities. Branch staff are actively engaged in community events, supporting small businesses, and addressing community needs.
So, why work with us?
* Make a big impact that matters – your work directly benefits customers and communities.
* Be more than just a number – join a team that truly values you and embraces diversity daily.
* Career opportunity and flexibility – flexible policies and a supportive team.
Benefits
* Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP).
* Corporate university 'BEN U' to take your learning to the next level.
Commitments
We believe a diverse workforce supported by an inclusive culture is central to our success. We are committed to responding to all candidates, regardless of the outcome of your application.
#J-18808-Ljbffr