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Guest service agent/night audit (south australia)

Accor
Service Agent
Posted: 4 October
Offer description

OverviewLocated in Adelaide's West End, BreakFree Adelaide offers a selection of self-contained studio, one and two bedroom apartments.
The West End area is well known for its trendy vibe and arts culture, so when you are off the clock you will have your choice of places to eat with laneway restaurants, rooftop bars, and a buzzing nightlife all at your doorstep.Join to apply for the Guest Service Agent/Night Audit role at Accor.ResponsibilitiesRoll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-outConfidant in communicating with guests and colleagues to ensure cohesive collaborationConquer challenges alongside guests, transforming dilemmas into success storiesWork closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alikeBe the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledgeTake charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to dateDisplay proficiency in accurately handling reservations and managing guest accountsSkills and ExperienceInnovative approach to exceeding customer service expectationsSkilled at collaborating within teams, as well as working independentlyProven ability to multi task and thrive under pressure, supported by strong organisational and time management skillsProficiency in both written and verbal communicationPrevious experience in hotel front desk operations is a valuable assetCapable of embracing a adaptable rotating schedule, including nights, overnights, weekends, and public holidaysAccor BenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwideFamily & Friends Discounts - Available on a range of accommodation, services and eventsAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Access Accor's training platforms, Accor Academy and TypsyBuild Your Network - Connect with more than 300,000 Accor professionals globallyWorldwide Opportunities - Accor operates hotels globally, offering opportunities to grow your careerAt Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.Position DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: Hospitality
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📌 Guest Service Agent/Night Audit
🏢 Accor
📍 South Australia

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