Leading Retail Store Manager
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We are currently looking for a leader to manage our retail team.
No prior optical experience is required – we provide world-class training to ensure you feel supported and confident in providing exceptional customer service.
Our company has been looking after the eyes of Australians and New Zealanders for over 80 years. We craft exclusive eyewear brands such as Ray-Ban, Oakley, Oliver Peoples, Persol, Costa, Tiffany & Co, Burberry, and CHANEL, alongside esteemed licensed brands.
Our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail brands: Sunglass Hut, Oakley, OPSM, Ray-Ban, and Laubman & Pank. Every day, our employees in 150 countries work towards a common mission to help people see more and be more.
Your Responsibilities
* Support, coach, and motivate your team to meet and exceed store targets.
* Cultivate a culture of continuous improvement through coaching and training.
* Manage retail operations, including stock control, store policies, staff scheduling, and tracking sales team performance.
* Deliver memorable customer service and exceptional product knowledge.
* Create an engaging and positive working environment.
* Recruit, lead, and inspire your team to succeed.
About You
* You're a sales leader with a proven track record of strong achievements within a KPI structure.
* Proven problem-solving ability and excellent relationship-building skills.
* Exceptional time management and organisational skills.
* Previous leadership experience, ideally in retail.