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Field service technician - automation

Sydney
Visy
Posted: 4 June
Offer description

Role Details

In this hands‐on role, working closely with engineers, suppliers and internal teams, you'll deliver service, maintenance, installations and repairs for a wide range of technologies within the packaging industry, including carton erectors, robotics (PLCs, servo drives, conveyors) and other mechanical components. You'll work across multiple customer sites, troubleshoot complex issues and ensure machinery reliability and efficiency while maintaining high customer satisfaction.

Responsibilities
* Spend time on projects – commissioning new machinery, managing obsolescence and technology upgrades or updates.
* Deliver operator and maintenance training.
* Interpret AutoCAD schematics and technical manuals to provide technical advice and recommend system efficiencies and improvements.
* Meet customer satisfaction and Visy operational KPIs through outstanding customer service delivery.
* Take ownership of your work and contribute to continuous‐improvement strategies, maximising machine performance, reducing maintenance costs and delivering results for customers.
* Flexibility to travel interstate and occasionally work extended hours during commissioning or service periods is essential.
What You Will Bring
* Current A‐Grade Electrical Licence.
* Solid post‐trade experience in field service, maintenance or installation.
* Strong mechanical aptitude; experience with SEW AC/DC drives, pneumatics, hydraulics and robotics highly regarded.
* Proficiency with PLCs (Allen Bradley, Siemens, Omron), touchscreen interfaces and robotics programming or modifications.
* Experience reading and interpreting AutoCAD circuit and mechanical diagrams.
Benefits
* Tools of trade: laptop, phone, company ute (including personal use) and fuel card.
* Overtime opportunities.
* Contribute to sustainability initiatives that make a difference.
* Supportive, collaborative and safety‐focused environment.
* Tangible impact on machine performance and reliability.
* Work on a variety of automation systems, obsolescence projects and upgrades across numerous packaging technologies and customer sites.
* Employee Assistance Program (EAP).
* Discounted health insurance and exclusive banking offers.
* Paid annual leave.
* 12 weeks paid parental leave and keep‐in‐touch days.
* Discounts on health and wellbeing products.
About Visy

Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations – predominantly in Australia and New Zealand. We collect and sort recyclable materials such as paper, cardboard, glass, plastics and metals from households and businesses and locally remanufacture them into new, sustainable packaging.

You will be required to meet Visy's employment criteria which will include a criminal history check.

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

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