Cairns, Brisbane, Sydney, Melbourne.
Tropical Cairns – Mercedes Benz Certified Diagnostic Technician.
* Join the multi-awarded Mercedes Benz Service team in Cairns.
* Competitive package OTE $100000/yr including monthly incentive bonuses plus Super for the successful candidate.
* Combination sign on, assistance with relocation costs and retention bonus up to $10000 is on offer.
* Extensive Factory Training along with internal dealership training to enhance your career.
Huge opportunity to join a very professional fast paced growing team that has developed a customer service mantra of "Fix it Right the first time"
Mercedes Benz Certified Diagnostic Technician required.
Our client is one of the largest automotive Group in Far North Queensland, having 13 New Car franchises along with a comprehensive range of Used Cars. They are part ofone of the largest family-owned Automotive Groups in Australia.
This multi-award-winning Service Department is experiencing solid growth with numerous improvements to their service process. We are now looking to add to their great service team.
Are you a Mercedes Benz factory trained diagnostic technician driven to be the best, then this role is for you.
About the role.
As a Mercedes Benz Certified Diaganostic Technician you are a key member of the service team, your role is to make sure that the correct diagnosis and repair work is carried out at the level expected by our loyal clients. Your experience as a Mercedes Benz Diagnostic Technician will ensure that vehicles are fixed right the first time in line with company and manufacturer KPI's.
To excel in this role, you need a combination of great diagnostic skills, attention to detail and the confidence to complete repairs in a timely manner that exceeds our customer expectations.
Specifically, the job involves
* Diagnosing and repairing issues with clients' vehicles
* Communicating with the technicians to establish the extent of work required and ensure repairs are carried out in accordance with manufactures specifications and guidelines.
* Communicating with customers where required, to ensure a complete understanding of the repairs required, to explain the work involved, provide regular updates on the progress of the vehicle repairs through the Service Advisors
* Dealing with Service Warranty Claims
* Complying with Manufacturer Procedures to ensure warranty claims are processed with minimal fuss.
* High Voltage Diagnosis.
* Working closely with the Workshop Foreman to ensure all jobs are completed in a timely manner
* Working through customer concerns
SO, WHAT ARE WE OFFERING TO ENSURE YOUR SUCCESS?
* Very competitive remuneration package - hourly rate of $42/hour for a 38-hour week, plus monthly incentive bonuses with OTE expected to $100000/year + Super, available overtime all paid at current penalty rates.
* With a combination sign on, assistance with relocation costs and retention bonus up to $ paid in 4 stages over a 12 -month period.
* Full-time position
* Superannuation contributions at the statutory rate, currently 11% of your wage.
* Annual Leave - You will be entitled to 20 days' (4 weeks') annual leave per year of service.
High Quality, Personalized and Market Specific Training
Our client is committed to ongoing training and support both internally and from Mercedes Benz Australia. They have an absolute commitment to training, using a multi-levelled and structured approach to training, they are genuinely focused on the professional development of all staff. They conduct regular in-house training sessions, supplemented by factory specialist trainers for advanced service development.
Career Options to grow and change
Our client offers staff many opportunities to expand and grow within their network including moving between brands or locations, and across all functions of the business. They offer a range of different apprenticeships, professional careers, and training for people who are interested in cars, administration, finance, and technology.
Giving back to the community
Our client has a rich history of being involved in the local community and charitable events.
Along with supporting local sporting clubs and community beneficial programs. They currently support the following organizations,
As one of the major sponsors for Cairns Taipans part of the NBA and grass roots basketball.
Sponsorship in Cairns Netball, Cairns BMX, Cairns AFL.
Major Sponsor for the City of Cairns Amateur Golf Tournament, and the Survivor Golf Series
Also, we contribute funds to the local IFYF foster care program, Couch Wellness Centre, and Ronald McDonald House.
We are actively involved with VPG and the Cairns Diocese students work experience in the business program.
Contribute resources and equipment access to the local Tafe campus
HOW TO PRIORITIZE YOUR APPLICATION WITH US:
Applying for this position is easy, simply click the apply button in this ad, the process is managed by Go Recruit Automotive Personnel.
This process ensures that when our client offers you a position in their business, you can plan on building a long-term career with them. They choose their staff very carefully, support them with ongoing training and years later they continue to grow with the company.
Don't wait another minute, click the APPLY BUTTON and submit your application and get your career heading in the right direction.