Area Manager - Sunshine Coast & Regional
Join to apply for the Area Manager - Sunshine Coast & Regional role at QML Pathology
Work type: Full Time (Permanent)
Why You Will Be Excited About This Role
At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians. As Area Manager, you will be at the forefront of this transformation, using your experience and leadership skills to manage a geographical area of Pathology Collection services and Collection Leads, ensuring your team feels supported, empowered, and motivated.
About Us
QML is a part of Healius. Healius employs 10,000+ passionate people, with an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional, and remote Australia. We provide 1 in every 3 pathology services in Australia.
What You Will Be Doing
As Area Manager, you will oversee the Pathology Collection service for the Sunshine Coast and Regional Area. This role can be based in any location within this Area with a travel component of 1 week per month anticipated. You will manage patient service delivery, key healthcare networks, and support the organisation's growth.
Your key responsibilities will include:
* Ensuring effective and efficient collections processes and resource allocation for optimal network utilisation and service excellence.
* Ensuring the delivery of high-quality and consistent collection services across the region’s collection centre network, meeting all accreditation requirements and standards (including Quality and WHS).
* Elevating customer satisfaction and improving patient and provider experiences in collection centres and hospitals.
* Attracting, engaging, and retaining existing Pathology Collections staff.
* Providing leadership, guidance, motivation, and performance management to your team of Collection Leads.
* Supporting the Collection Leads in alignment with Enterprise Agreements, Employee Relations, and Industrial Relations frameworks.
* Communicating and driving the national collection standards across levels of the collections structure.
What Type of Person Will Be Successful
To be successful in this role, you will be an excellent people leader with strong interpersonal skills and experience managing large teams, preferably remotely. You will thrive in the face of a challenge and enjoy a fast-paced role where no day is the same!
These are the type of attributes & skills you would possess:
* Strong leadership skills with the ability to manage & motivate large teams and drive excellence.
* Commercial acumen and strategic management skills.
* The ability to adhere to compliance and assurance policies & procedures, as well as driving quality & safety management.
* Strong stakeholder management skills, adept at advising and guiding others to drive cohesive and operational efficiency.
* Sound knowledge of & experience in the pathology industry is beneficial but not mandatory.
Benefits and Wellbeing
As part of working for Healius, you will have access to a range of benefits including:
* Marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
* Corporate health insurance discounts, banking benefits, and novated leasing consultations.
* An e-learning platform with access to a library of courses and learning paths.
* An Employee Assistance Program dedicated to employee health and wellbeing.
* Fitness Passport – access fitness centres across Australia at a subsidised rate.
* Career growth opportunities across the Healius network.
* Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians.
Our commitment to diversity and inclusion
QML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation, or gender identity.
How To Apply
Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application. If you would like further details please email
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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