The role of a Parts Supervisor involves leading a team and overseeing warehouse operations. You will be responsible for managing inventory levels, processing customer orders, and providing excellent customer service. This includes advising customers on parts selection, maintaining pricing and service agreements, and escalating customer issues.
Responsibilities
* Lead the parts team and oversee warehouse operations
* Manage inventory levels and stock control
* Support customers by processing orders and advising on parts selection
* Maintain and manage pricing, service agreements, and customer escalations
* Provide monthly reports on inventory and customer activity
* Identify and drive improvements across the parts department
Requirements
To be successful in this role, you will need to have previous experience in a leadership or supervisory role, a strong background in parts interpretation or sales, and excellent verbal and written communication skills. A forklift license is also highly desirable.