Are you an organised and compassionate individual looking to make a positive impact on the lives of patients? Do you possess excellent time management skills and thrive in a fast-paced setting? If so, look no further!
We are excited to announce the opening of a brand current General Practice, and we are currently seeking a reliable Medical Receptionist to join our team and play a key role in delivering exceptional healthcare services to our community.
About Us:
Our newly established medical clinic is committed to providing comprehensive and patient-centred healthcare services. We aim to create a welcoming and supportive setting where individuals receive the highest quality of care. Equipped with the latest medical technologies and a team of dedicated healthcare professionals, we strive to make a positive difference in the lives of our patients.
Job Description:
As a Medical Receptionist you will be the first point of contact for our patients, ensuring a seamless experience from the moment they enter the clinic. Your primary responsibility will be to provide exceptional customer service and administrative support to our medical team.
* Greeting and checking-in patients, verifying personal information.
* Scheduling appointments and maintaining the appointment calendar.
* Answering phone calls, addressing inquiries, and routing calls to the appropriate staff members.
* Responding to and actioning emails and faxes.
* Managing patient registration and maintaining accurate patient records and information.
* Coordinating with healthcare providers and assisting with various administrative tasks.
* Handling billings and processing payments.
* Preparing consulting rooms and the clinic for the day.
* Maintaining a clean and organized reception area.
Qualifications:
* Previous experience as a Medical Receptionist
* Previous experience with the use of medical software, Best Practice highly regarded
* Knowledge of Medicare Item Numbers and applications
* Knowledge of the Australian healthcare system
* Excellent communication and interpersonal skills.
* Strong organizational and multitasking abilities.
* Ability to work independently and within a team.
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