Job Description
We are seeking an experienced professional to join our high-paced service department as a Workshop Manager.
This is a crucial role in our business, requiring someone with proven experience in the automotive industry and a passion for delivering exceptional results.
The successful candidate will be responsible for managing the workshop team, ensuring quality control processes are in place, and providing guidance to technicians and apprentices.
They will also be responsible for liaising with customers regarding technical concerns, ensuring the company safety policy is followed within the workshop, and maintaining in-process and final inspection records for quality assurance and production control.
Additionally, the candidate will undertake routine service and repair work on both Toyota and other vehicles, self-perform quality control inspections of the Automotive Technicians' work, and ensure Technician hours are sold effectively while keeping the productivity and efficiency of the workshop team.
Required Skills and Qualifications
* Experience in the automotive industry with proven service/workshop/technical knowledge and know-how
* Coaching, mentoring, and confidently motivating a team with an aptitude for identifying opportunities for improving performance
* Possess equal parts business acumen and personal motivation in order to meet and exceed targets
* Demonstrated ability to operate in a fast-paced and challenging environment
* Organised, methodical, and able to implement and maintain systems and procedures
* Strong communication and interpersonal skills
* Confidence in dealing with challenging customer concerns resulting in excellent outcomes for both the customer and the business
Benefits
As a Workshop Manager, you will have the opportunity to work in a dynamic and fast-paced environment, where you can make a real difference in the lives of our customers.
You will be part of a team that values innovation, teamwork, and customer satisfaction.
We offer competitive salaries, comprehensive training programs, and opportunities for career advancement.
Others
If you are a motivated and results-driven individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.
Please submit your application online or contact us to discuss further.
Applications close at any time.