Web and Digital Projects Manager
EY is seeking an experienced and proactive Web & Digital Projects Manager to cover maternity leave for 12 months.
Overview
In this role you will oversee end‑to‑end delivery of strategic web and digital initiatives, driving operational excellence and ensuring a seamless online client experience on EY.com. You will also manage project planning, resource and budget allocation, timeline management, stakeholder communications, web strategy, SEO focus, AI‑driven optimisation, and support business revenue generation through the web channel.
Key Responsibilities
* Lead the full lifecycle of digital and website projects, from initial scoping through to delivery, ensuring alignment with business objectives and timelines.
* Collaborate with senior stakeholders to define project requirements, manage expectations, and communicate progress clearly.
* Manage budgets, resources, and delivery schedules across multiple concurrent initiatives, ensuring operational efficiency and quality outcomes.
* Drive EY Oceania's web and SEO strategy, with a particular focus on AI‑led optimisation to improve traffic, engagement, and conversion.
* Monitor and report on web performance metrics, including pipeline contribution, user engagement, and SEO outcomes, in partnership with analytics teams.
* Oversee the handling of web enquiries, ensuring they are routed to the appropriate business units and tracked for revenue attribution.
* Coordinate with global digital teams to pursue enhancements and advocate for changes that improve the client experience.
* Lead and support a distributed web team (onshore and offshore), providing coaching, guidance, and quality assurance across all web activities.
* Identify and implement process improvements to strengthen delivery capability and digital governance.
Skills and Attributes
* 5+ years' experience in digital project management, delivering complex web and transformation projects.
* Deep understanding of web technologies, SEO, SEM, UX, analytics (Adobe Analytics), and content management systems – particularly Adobe Experience Manager (AEM).
* Strong communication and stakeholder engagement skills, with the ability to simplify technical concepts and influence decision‑making.
* Proficiency in collaboration and project tools such as Workfront, Jira, or Confluence.
* Highly organised and proactive, able to manage competing priorities and maintain delivery discipline across multiple projects.
Additional desirable attributes (you don't have to tick all):
* Experience in a large, matrixed or multinational organisation, with exposure to global digital platforms and governance.
* Familiarity with AI‑driven optimisation tools and techniques, and a passion for digital innovation and continuous improvement.
* Ability to lead projects independently while fostering collaboration across teams and geographies.
* Exposure to B2B demand generation strategies and digital campaign performance tracking.
What We Offer
* Career development – your career is yours to shape with future‑focused skills and world‑class experiences.
* Flexible work arrangements – our flexible work policies empower you to balance professional and personal life.
* A comprehensive benefits package – including wellness incentives, flex leave, family‑friendly policies, and paid parental leave.
* Competitive salary – open to negotiation based on skills and experience.
EEO and Diversity Statement
Diversity, equity, and inclusiveness (DE&I) are core to who we are. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier‑free recruitment experience for all.
Are you ready to shape your future with confidence? Apply today.
#J-18808-Ljbffr