Overview
Join our team as a Room Attendant at The Treasury Hotel.
The Room Attendant, reporting to the Assistant Housekeeping Manager, ensures that guest rooms are efficiently cleaned and maintained. They play a key role in promoting positive guest and team culture.
Responsibilities
- Maintain and clean all assigned guest rooms and tasks as per our five-star standard
- Complete ‘Turn Down’ if required
- Stock trolleys with linen and guest supplies
- Release guest rooms to Front Office when up to standard
- Use hotel software to communicate with colleagues and log completed tasks
What we will be looking for
- A good understanding of time management
- The want to build a customer culture
- The ability to build trust and teamwork
About you
Successful candidates will be passionate about providing a high level of customer service and enjoy creating a welcoming environment for our guests. You will thrive on ensuring guests have a clean and comfortable stay with us!
What can we offer you
- Complimentary buffet meal on every shift
- Uniform laundered and ready for you daily on property
- Competitive hourly rate, plus penalty rates for weekends and public holiday
- Up to 30% discounts across award winning restaurants and accommodation
- An organisation that values diversity, teamwork and being your best self
- Supportive leadership team
- Extraordinary growth opportunities personally and professionally
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of versatile working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality ) and has been recognised as a 2025 PLATINUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace
It's your move
Make your next move by clicking the link below.
Advertised: 17 Sep 2025 E. Australia Standard Time
Applications close: 17 Oct 2025 E. Australia Standard Time
The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.
We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.
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📌 Room Attendant | Treasury Hotel
🏢 The Star Ent Group
📍 Brisbane City