Executive Director of Operational Excellence
We are seeking a seasoned Executive Director of Operational Excellence to drive business growth across global markets. This high-profile role requires a commercially-minded leader with deep experience in pureplay retail environments, particularly in fashion, lifestyle, or DTC-led brands.
Key Responsibilities:
* Align and execute overall business strategy across product, tech, marketing, operations, and commercial functions.
* Drive operational efficiency through supply chain, logistics, and customer operations enhancements.
* Partner with eCommerce, product, and marketing leaders to improve customer acquisition, retention, and conversion.
* Translate commercial goals into scalable systems and processes across departments.
What You'll Bring:
* Proven experience in a senior leadership role within a pureplay or digitally-native retail business.
* Strong understanding of eCommerce metrics, digital performance, and online customer behavior.
* Experience leading multi-functional teams across product, tech, operations, and marketing.
* Demonstrated ability to scale operations and drive commercial outcomes across global markets.
Benefits:
* Join a fast-growing digital brand with a strong market presence and international expansion plans.
* Work alongside a talented, visionary executive team.
* Play a key role in shaping the brand's strategic direction and long-term success.
Sydney, New South Wales, Australia