Customer Experience Specialist
As a customer-focused professional, you will play a key role in creating memorable and empowering experiences for our customers. This involves providing exceptional service, addressing customer inquiries, and maintaining a positive and inclusive store environment.
Key Responsibilities:
* Engage with customers to understand their needs and preferences
* Answer questions and resolve issues efficiently
* Maintain a high level of product knowledge
About the Role
This is a casual position requiring flexibility to work days, nights, and weekends across a Mon-Sunday roster. You must be able to adapt to changing situations and prioritize tasks effectively.
Requirements
* A passion for retail and customer service
* Excellent communication skills and ability to work independently
* Ability to multitask and work under pressure
* Flexibility to work varying shifts, including evenings and weekends
What We Offer
* A competitive compensation package
* Ongoing training and development opportunities
* Discounts on Hanes Brands products
* Access to health insurance and employee assistance programs
* A supportive and inclusive work environment
Our Values
We believe in empowering women and supporting individuals with disabilities, illness, or injury. Our commitment to diversity and inclusion sets us apart as an employer. Join us and be part of a community that values equality and social responsibility.
Benefits and Perks
* Receive up to 50% discount off Hanes Brands products
* Discounted health insurance and access to employee assistance programs
* Access to our Health & Well-being app with perks like gym discounts