This is a Business Development Manager - ShareFile & Citrix role with Dicker Data based in Sydney, NSW, AU Dicker Data Role Seniority - mid level More about the Business Development Manager - ShareFile & Citrix role at Dicker Data Founded in 1978, Dicker Data is Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ. An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life. Our Vision To inspire, educate and enable Australian technology resellers to achieve their full potential through the delivery of unparalleled service, technology and logistics. Our Values At Dicker Data, we pride ourselves on our family centric culture. Our people band together for a common goal, willing to lend a helping hand and often going above and beyond to support their colleagues. The values that underpin our company culture are the drivers of our ongoing success: Agile Solution focused Respect for all people Integrity in the way we operate About You This role is suitable for an experienced BDM with a passion for technology, strong interpersonal skills, and a desire to grow within a dynamic team. In this national hybrid role, you will bring a blend of strategic thinking, relationship-building, and operational know-how to drive growth of ShareFile and Citrix business across our reseller network. You'll leverage your understanding of consultative and challenger sales methodologies to uncover opportunities, deliver value, and exceed targets. What you will do in the role The BDM role involves a mix of reseller relationship management, account management, and development of new business with the primary function to grow the Sharefile and Citrix business within existing and new partners, increasing pipeline and revenue to achieve assigned gross margin and rebate targets. Key Responsibilities General Forecast accurately and manage pipeline across month and quarter Support resellers and internal teams with quotes, pricing, and sales initiatives Build strong relationships with vendors, resellers, and internal stakeholders Maintain vendor certifications and meet performance KPIs Develop and execute territory growth plans Attend meetings, training, and industry events (some after hours) Travel locally, interstate, and internationally as needed Reseller Engagement Manage and grow reseller accounts, understanding their unique needs Provide responsive support via calls and emails Collaborate with Account Managers, Product Managers, and BDMs across regions Handle vendor pricing processes and reporting requirements Build strong relationships with all supplier contacts and meet with them regularly What you will need to succeed in the role Previous experience in a similar role Professional communication skills, both written and verbal Excellent presentation / training skills and experience Strong negotiation skills Exceptional customer service skills Proactive orientation High level of discipline, initiative and enthusiasm Able to work well in a team as well as autonomously Intermediate MS Office proficiency Strong relationship-building skills with demonstrated ability to communicate and foster positive relationships with internal staff and with all levels of customer and vendor contacts Our Benefits A highly competitive salary package depending upon experience Hybrid and sustainable working environment Staff only on-site gym & weekly corporate fitness classes A selection of freshly prepared lunch options provided daily Free on-site parking and electric parking stations A relaxed, modern office setting with smart casual dress Access to discounted banking, superannuation, and health and wellbeing offers via our corporate partners Company paid parental leave scheme Employee Assistance Program On site school holiday program for children of Dicker Data staff Only those with the legal right to work in Australia may apply for this position. Only short-listed candidates will be contacted. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Dicker Data team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Forecasting and managing pipeline Building relationships with resellers Developing territory growth plans Key Strengths ️ Professional communication skills Strong negotiation skills Exceptional customer service skills Intermediate MS Office proficiency Strong relationship-building skills Excellent presentation/training skills Why Dicker Data is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Dicker Data not with Hatch.