Company DescriptionJoin us at Accor, where life pulses with passion
Overlooking the Mersey River, the Novotel Devonport boasts an unrivalled waterfront location, unique design, outstanding service and an exciting F&B concept.
Our signature restaurant, Mr Good Guy, takes you deep into the night markets of Asia, allowing our guests to experience the hawker food found in the backstreets and laneways of South-East Asia in the heart of Devonport.
We pride ourselves on our fun, contemporary and authentic menu that showcases local produce and international favourites.Hospitalityis a work of heart.
Join us and become a Heartist.
Job DescriptionAssist with day-to-day operations with the guests in the restaurant Ensure professional and friendly service is provided to all guests in each interactionClear and reset tables and ensure service areas are clean and tidyAn unbridled passion for food and love sharing your 'food stories' with our patronsThe confidence to explain our menu to guests with gusto, assisting those with special dietary needs or preferences, and providing enthusiastic assistance when recommending wine and beverages.Anticipate guest needs and create unforgettable dining experiences Provide exceptional customer service by greeting guests warmly and attending to their dining needsCollaborate with team members to respond to guest requests and resolve any issues professionallyMaintain cleanliness and organisation of the dining area, including clearing and resetting tablesAssist with event setups and functions in the conference suites and restaurant QualificationsPrevious customer service or hospitality experienceYour Responsible Service of Alcohol (RSA) CertificateThe ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekendsGreat communication skills, presentation and confidence to engage with guestsA passion for maximising sales opportunities by upselling itemsA calm nature in the midst of a fast-paced environmentA team player with the ability to assist in all areas of F&B operations during peak timesAdditional InformationWhat is in it for you?
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays"Learn Your Way" with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused trainingBe part of a dynamic hotel environment with a supportive and fun teamRecognition of service anniversaries and Accor Tenure Milestones.