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General manager - pool & spa

Williamstown
Clark Rubber
General Manager
Posted: 31 March
Offer description

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Lead and scale a national division within an iconic Australian retail brand.
Executive role reporting directly to the CEO with full P&L ownership.

Who Are We?

Clark Rubber is an iconic Australian retail brand with over 80 years of success and a growing national franchise network of more than 65 stores.

Our Pool & Spa Division has delivered record growth in recent years, and with a clear growth strategy in place, we are focused on further expanding our core categories and unlocking its full potential, including the continued rollout and optimisation of our mobile service van network.

We are a commercially driven, values-led organisation that recognises and rewards accountability, leadership, and results.

About the Role

This is a true business leadership role with full accountability for the performance, growth, and strategic direction of the Pool & Spa Division.

Reporting to the CEO, you will own the division's P&L, drive national growth, and execute both the annual business plan and long‐term strategy across a retail and franchise network.

What You'll Be Responsible For

Own and deliver P&L performance and financial outcomes

Set and execute the strategic and annual business plans

Drive sales growth, margin improvement, and cost control

Lead network expansion, including new stores and mobile service franchises

Own franchise performance, compliance, and standards

Oversee buying, product strategy, and supplier relationships

Lead marketing initiatives to drive sales and customer growth

Build capability across the network, including technician recruitment and development

Provide monthly and quarterly performance reporting to the CEO

Lead and develop a high‐performing team

About You

Proven experience leading a retail, franchise, or multi‐site business at a senior level

Proven experience in a service business, with mobile service operations

Strong track record of P&L ownership and delivering commercial outcomes

Experience driving growth, expansion, and operational performance

Background in merchandise, buying, or category management

Strong leadership, stakeholder management, and influencing capability

Commercially astute, analytical, and results‐driven

Pool & Spa industry experience is preferred but not essential

Why Join Clark Rubber?

Executive‐level role with ownership of a key growth division

Direct access to the CEO and influence over national strategy

Opportunity to scale a high‐potential category

Well‐established brand with strong market presence

Competitive remuneration aligned to impact

Your application will include the following questions:

* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a general manager?
* Do you have experience as an area or multi‐site manager?
* Do you have customer service experience?
* Do you have experience working towards targets and KPIs?
* Do you have retail buying experience?
* How many years of business management experience do you have?

Clark Rubber is a successful Australian retailer with a history dating back to 1946. With over 65 stores nationally, our stores are specialists in pools, foam and rubber providing us with a unique place in the Australian retail market. With such a broad product range, our customers are all different whether it be young families, tradies, hobbyists, and even commercial business customers.

Source: This is an extract from the company's own website.

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