Our client is seeking an experienced Technical Writer to play a key role in documenting a new flagship, multi-platform IT system. This role is critical to supporting the implementation, adoption, and ongoing management of a business‐critical system.
You will translate complex technical information into clear, concise, and accessible documentation for both technical and non‐technical audiences. Your work will ensure stakeholders, from developers and analysts to senior leaders, can efficiently use and manage the system.
This role is ideal for a self‐driven, problem‐solving professional who thrives in fast‐paced environments with evolving requirements and can produce high‐quality documentation independently and consistently.
Key Responsibilities
* Develop user guides, manuals, knowledge articles, procedures, FAQs, and other documentation for a new multi‐platform system
* Collaborate with developers, business analysts, data specialists, trainers, change managers, and senior stakeholders to gather accurate information
* Review, interpret, and consolidate complex technical and business materials into accessible documentation
* Maintain document templates, standards, and quality controls to ensure consistency across all outputs
* Manage your own work schedule and priorities while delivering on tight deadlines
* Champion documentation standardisation, style, and alignment to government writing guidelines
* 7+ years' experience as a Technical Writer, ideally in digital transformation, multi‐platform systems, or enterprise IT environments
* Proven ability to produce high‐quality documentation for technical and non‐technical audiences
* Strong knowledge of technical writing principles, documentation frameworks, and quality control
* Experience interpreting technical specifications, functional requirements, user stories, and policies
* Ability to work autonomously and manage multiple projects
* Strong stakeholder engagement, communication, and facilitation skills
* Familiarity with Microsoft solutions and data‐driven systems preferred
* Comfortable working in fast‐paced, iterative, or agile environments
* Experience with CRM, ERP, or SaaS platforms
* Training or instructional design experience is a plus
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Rayan Thomas on + 618 7422 0610 or email and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
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