Support Worker Opportunity – St Leonards
Monday to Friday
10:00am – 6:00pm
Potential for Long-Term Involvement
A unique and rewarding opportunity has become available for an experienced, proactive, and compassionate Support Worker to provide dedicated one‐on‐one care for a client with complex needs currently undergoing treatment at a public hospital in St Leonards.
This role goes beyond standard support work—it requires someone who genuinely values dignity, communication, and person‐centred care, and is committed to providing consistent, high‐quality support without shortcuts.
The client's care journey may progress through various stages, including a transfer to a private hospital, a neuro rehabilitation centre, and eventually a return to their home. This position has the potential to evolve into a long‐term care arrangement.
Key Responsibilities
* Daily Personal Care
o Monitor eating and drinking; assist with feeding when needed.
o Access meals and drinks from the hospital cafeteria as required.
o Assist with hygiene, grooming, and dressing.
o Take the client outside in a wheelchair for fresh air and natural light.
* Routine & Medical Schedule Support
o Stay informed about the daily medical schedule (scans, appointments, visits).
o Help prepare and reassure the client ahead of medical interactions.
o Take notes during staff visits and help explain information in a clear, compassionate manner.
* Emotional & Social Support
o Be a steady, respectful presence to help the client feel supported and seen as a person—not just a patient.
o Greet and accommodate visiting family and friends, while respecting moments of privacy.
o Coordinate with others involved in the client's support and wellbeing.
* Mental & Physical Engagement
o Support and encourage activities that promote recovery and engagement:
+ Reading (books, news, articles)
+ Playing games (cards, brain-training)
+ Guided meditations (tools provided)
+ Assisting with physiotherapy and exercise repetition
+ Encouraging social interaction (calls, movies, iPad use)
Ideal Candidate
* Patient, observant, and proactive
* Experience in complex or high‐needs care
* Strong communication skills and emotional intelligence
* Reliable and respectful, with a calm and professional demeanour
* Comfortable working independently and as part of a broader care team
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