Digital Transformation Expert
As a Digital Transformation Expert, you will play a key role in shaping the digital future of our customers. You will work with senior decision makers to develop strategies for customer-experience transformation and digital innovation. Your expertise will help us deliver high-impact recommendations that drive business growth, optimize customer experience, amplify brand awareness, lower costs, and improve productivity.
**Key Responsibilities:**
* Developing digital strategies for customer-experience transformation and digital innovation
* Working with senior decision makers to identify business opportunities and challenges
* Conducting analyses and interviews to gather insights and identify use cases
* Modeling commercial value and delivering findings and recommendations
**Requirements:**
* 6-10 years of overall experience with an MBA or equivalent advanced degree
* At least 2 years of relevant experience in marketing, management consulting, or a top-tier digital agency
* Expertise in Retail, FMCG, Travel, or Hospitality
* Possession of passion for digital experiences and AI-infused cloud technology
* Experience in creating digital or marketing strategies with a high-level understanding of technologies and tactics needed for execution
* Outstanding problem-solving and analytical skills