Medical Receptionist
Illawarra Sleep Medicine Centre is seeking an experienced Medical Receptionist for a Full Time role within our growing team. Hours of work are Monday to Friday, 9am to 5pm.
The role includes, but is not limited to:
* Welcoming patients and confirming their details
* Managing telephone enquiries and taking messages as required
* Scheduling patient appointments including sending reminders and recalling patients
* Invoicing patients/taking payments
* Processing health fund & Medicare claims
* Arranging mail/postal
* Processing outgoing and incoming emails, faxes and scanning documents
* Reviewing and sending letters
* Liaising with pathology & other medical groups
Essential:
* Ability to work independently and as part of team
* Ability to work under pressure in a fast paced environment
* Ability to understand medical terminology
* Working knowledge of basic medical terminology, particularly sleep medicine terminology preferred
* Great attention to detail
* Pleasant & empathic manner to both patients & other staff
* Computer skills
* Willingness to learn and adapt to any computer system as training will be provided
* Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with practice management software
* Experience with practice management software is preferred but not essential as training will be provided
* Minimum 2 years' experience in an administrative environment preferred
* Demonstrated customer service experience, preferably in healthcare or service industry
* Eligibility to work in Australia (Australian citizenship, permanent residency, or valid work visa)
Desirable:
* Experience working in a medical environment
* Experience with GENTU or other medical software
* Knowledge of Medicare billing processes and health fund claims
* Prior retail experience and willing to learn new skills in a challenging environment.
To Apply: Email a cover letter clearly addressing the criteria listed above, along with your resume and 2 contactable references to:
Dr Terry Sands
Applications close 21st of September 2025