Kyvalley Dairy Group is a 100% Australian family-owned business based in Northern Victorian, Geelong and an office in Melbourne. It is a vertically integrated dairy business owning Dairy Farms and fresh milk processing plants. We are proud to be an Australian owned dairy company with a family company culture and strong core values.
The Export Coordinator is responsible for managing all aspects of the export process, ensuring timely, accurate, and compliant delivery of products to international customers. This role focuses on order management, documentation, and communication with internal teams and external partners to maintain smooth export operations.
Key Duties and Responsibilities
* Order Management
* Process and manage export orders from receipt to delivery.
* Ensure accuracy of order details and timely entry into ERP systems.
* Documentation & Compliance
* Prepare and verify export documentation including invoices, packing lists, RFP's and certificates.
* Ensure compliance with international trade regulations, Incoterms, and company policies.
* Logistics Coordination
* Liaise with freight forwarders, shipping lines, and customs brokers to arrange transportation.
* Track shipments and resolve any delays or issues promptly.
* Customer Service & Communication
* Act as the main contact for export customers regarding order status and delivery timelines.
* Provide proactive updates and manage expectations for international clients.
* Reporting & Record Keeping
* Maintain accurate records of shipments, costs, and compliance documentation.
* Prepare regular reports on export performance and lead times.
Key Requirements
* Certificate or Diploma in International Trade, Logistics, or related field.
* 2–4 years' experience in export coordination or international logistics.
* Strong understanding of export documentation and regulatory requirements.
* Proficiency in MS Office Suite.
* Excellent organizational and communication skills.
* Ability to manage multiple priorities and meet deadlines.
Preferred Skills:
* Knowledge of Export Sales processes
* Experience in FMCG or dairy industry.