About the Role
We're seeking a talented Customer Support Specialist to join our team. As a key member of our customer service team, you'll play a vital role in delivering exceptional support to our clients.
* You'll be responsible for providing expert advice and guidance on our products and services, helping customers achieve their financial goals and partnering with specialists within the branch.
* You'll support customers with their digital literacy and online banking needs, keeping up with constant change and innovation in our offerings.
* You'll handle transactions, cash, investigate queries or assist with paperwork while maintaining risk considerations at the forefront.
* Embracing an attitude of lifelong learning, you'll bring your brilliant mind and take your career to the next level with on-the-job training and external development opportunities.
* You'll build connections by supporting our customers, giving back and making our communities a better place, all while having some fun along the way.
What You'll Need
* Possess a passion for delivering exceptional customer service and experience in a customer-facing environment.
* Be able to work collaboratively as part of a team, embracing a culture of teamwork and camaraderie.
* Have a strong desire to make a difference in people's lives and take your career to the next level.
The Benefits
* A dynamic and supportive work environment that encourages growth and development.
* Opportunities for ongoing training and professional development to help you succeed.
* A chance to make a real difference in people's lives and contribute to our community.