Company Overview:
Our client is a leading Australian logistics and shipping company, connecting businesses across Tasmania, Victoria and beyond.
With a focus on reliability, safety and service, they play a critical role in moving goods efficiently through regional and metro markets.
Backed by global expertise and local knowledge, they continue to expand their operations and support customers of all sizes with tailored supply chain solutions.
Role Overview:
We’re seeking an Internal Account Manager to join the team, managing a diverse customer portfolio from the Melbourne office.
This role focuses on small-to-medium business clients, balancing account management with new business development.
You’ll engage customers primarily over the phone, with opportunities for virtual and face-to-face meetings, ensuring growth, retention, and exceptional service.
Key Responsibilities:
- Manage a portfolio of SME accounts, maintaining strong customer relationships
- Deliver on revenue targets through account management and new business activity
- Conduct cold calling and lead generation campaigns, qualifying opportunities
- Negotiate trading terms, rates, and credit requests to ensure profitability
- Onboard new customers, including system training and compliance requirements
- Support customers with queries, reporting, and quarterly reviews
- Maintain accurate customer data and sales activity in Salesforce CRM
- Collaborate with other teams to provide seamless service
- Attend trade shows and occasional interstate travel when required
Skills & Attributes:
- Proven sales experience, ideally in account management or inside sales
- Strong phone manner with the ability to engage and build rapport quickly
- Comfortable balancing retention and new business development
- Commercially astute, with confidence in negotiation and problem-solving
- Highly organised with excellent attention to detail
- Proficient in CRM systems, preferably Salesforce
Benefits & Perks:
- Join a well-established Australian business with strong career pathways
- Collaborative and supportive team culture
- Exposure to a diverse customer base across regional and SME markets
- Market-competitive salary package with incentives
- Career pathway into field sales
How to Apply:
Click APPLY NOW or contact Oscar Wyer at oscarw@sde.com.au for a confidential discussion.
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Required Skill Profession
Advertising, Marketing, Promotions, Public Relations, And Sales Managers
📌 Internal Account Manager
🏢 Six Degrees Executive
📍 Australia