Overview
The Infrastructure Engineer role is a multifaceted role within Pier DC Pty Ltd that provides infrastructure administration and support for internal ICT and customer infrastructure.
The Infrastructure Engineer will work closely with technical team members to manage, maintain and build Cloud and IaaS platforms. They will also work closely with the solutions design and delivery team to provide client focused infrastructure projects in a range of enterprise client environments.
As an Infrastructure Engineer, you will be responsible for planning and implementing upgrades, monitoring system performance and tuning and carrying out a wide range of essential maintenance tasks.
Responsibilities and Duties
* Administer and maintain cloud infrastructure and supporting "as a service" technologies.
* Administer and maintain client infrastructure under support agreements.
* Work with sales and pre-sales technical staff to design and provision hybrid cloud infrastructure solutions.
* Providing escalated technical support, troubleshooting and fault rectification of issues relating to Infrastructure & cloud services
* Documenting detailed system configuration for the purpose of quality, transparency, knowledge transfer and business continuity
Experience and Qualifications
Experience
* 5+ years' experience in IT Infrastructure support and provisioning roles covering infrastructures in a highly virtualized operation
* 3-5 years' experience in supporting networks within a corporate environment.
* Exposure to operations automation and orchestration systems
* ITIL processes and practices (Including Change Management
Technologies
* Virtualization Hypervisors and related infrastructure
* Hybrid cloud infrastructure
* Satellite communications
* WAN provider technologies (NBN, Enterprise Fibre, Dark Fibre, MPLS)
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