Client Manager Job Description
We are seeking a skilled Client Manager to join our organization. As a Client Manager, you will be responsible for delivering exceptional service to key clients and collaborating closely with your team members to implement strategies focused on growth and retention of the client portfolio.
About the Role
This is an exciting opportunity to work in a dynamic and supportive environment. You will be part of a seasoned team that provides insurance products and risk advice to the residential building industry. We are looking for someone with a solid foundation and knowledge in general insurance, particularly ACT Builders Warranty and NSW Home Warranty Insurance, and a passion for servicing clients.
The successful candidate will have:
* Proven ability to build and maintain strong client relationships
* Outstanding communication and presentation skills
* A self-motivated individual with a proven track record in driving portfolio growth
* Strong technical understanding of Commercial Insurance products
* Expertise in growing and leveraging professional networks
* Effective organizational and time management skills
Responsibilities
Lead a diverse portfolio of clients, focusing on providing best-in-class expert advice as a specialist in residential construction
Build strong relationships with clients, as well as internal and external stakeholders to enhance the client experience
Identify development opportunities for designated portfolio and design appropriate servicing solutions including additional insurance products and risk management strategies
Manage and oversee Home Warranty Insurance reviews, liaising with appropriate stakeholders as required to obtain best possible outcomes for clients and their business requirements
Develop new and profitable business within the region
Contribute to the strategic direction of the organization nationally