Established in 1959 and with over 56,000 members we're a Mutual organisation supported by a dedicated group of hard‐working professionals. By looking at our service, products and digital capabilities in an agile and collaborative way, we put the financial needs of our members at the forefront of what we do.
Your New Role
As a Lending Specialist, you will play a pivotal role in our retail branch network by building relationships with our members on base through delivery of exceptional member service while offering sound residential mortgage advice. You will work in collaboration with branch staff, regional lending peers and our credit team to provide and support a positive member experience during the largest and most exciting purchase our members make – their home.
Responsibilities
* Providing seamless end‐to‐end banking experience
* Making outbound calls to new and prospective members
* Creating meaningful conversation with members by building trust and confidence
* Building relationships within the Defence Community
* Educating our members to adopt and use digital banking tools
* Growing the Mortgage and Consumer lending portfolios
* Partner with the Credit Team to ensure member expectations are met within a reasonable time period and within credit criteria
About You
Member experience is your passion; you put your member's experience in front of everything else. You are results driven, self‐motivated, a go‐getter who is proactive yet flexible in operation and also tech savvy. You possess strong retail lending experience, a solid knowledge of local residential mortgage products and the real estate market within your regions. You have the skill and ability to create new opportunities, convert leads and manage your pipeline.
Qualifications
* Tier 2 accreditation and/or a Cert IV in Finance and Mortgage Brokering is essential.
Location
Bandiana.
Probity check
As an Authorised Deposit Taking Institution there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.
Benefits
* Staff Banking product + Services discounts
* Novated Leasing options
* 4 weeks Paid Parental + Purchased Leave option
* Referral Reward Program
* Employee Assistance Program
* Annual Flu Shot + Blood Donor Leave
* Uniform allowance + Polo Shirt provided
* Service Awards
Australian Military Bank values diversity and is an equal employment opportunity employer.
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