Client Intake Officer
We are seeking an experienced individual to join our team as a Client Intake and Assessment Officer.
This role involves gathering information, prioritizing support tasks, and referring clients for legal advice. The ideal candidate will have strong customer service skills and an understanding of cultural diversity. This full-time position encourages applications from individuals with diverse backgrounds, including proficiency in local languages.
* Candidate should have a high level of empathy and communication skills
* Understanding of cultural diversity is a must
Our organization provides a supportive and inclusive work environment, with opportunities for professional growth and development.
As a Client Intake and Assessment Officer, you will be responsible for:
* Gathering client information and assessing their needs
* Prioritizing support tasks and referring clients for legal advice
* Collaborating with internal stakeholders to ensure seamless delivery of services
We offer a competitive salary package and a range of benefits, including:
* Flexible working arrangements
* Ongoing training and professional development opportunities
* A comprehensive employee assistance program
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.