Order Entry and Customer Service Representative
Full time Mon – Fri
Aero Healthcare has a vision to be the accepted global leader in the first aid and consumer wound care sector, manufacturing products that deliver superior outcomes and generate strong brand loyalty. Our brand is trusted and respected both in Australia and internationally. We are currently seeking a reliable Customer Service and Order Entry Representative to join our Armidale administration team.
Requirements
The Order Entry and Customer Service representative is primarily responsible for ensuring customer orders are entered in a timely manner. The duties of the role include:
1. Transposing customer orders into the ERP system; good data entry skills are essential.
2. Providing excellent customer service.
3. Becoming familiar with the company's products.
4. Following business processes and procedures.
5. Liaising with other departments such as Finance and Warehouse.
6. Handling customer requests and complaints internally to ensure a positive customer experience.
Core Values & Teamwork
The successful candidates will subscribe to our corporate values of Accountability, Engagement, Responsibility, and Openness.
Teamwork underpins everything we do, and you'll need the skills to work effectively in a team along with being reliable, punctual, and enthusiastic.
Why Aero Healthcare?
Aero Healthcare prides itself on its values, supportive team environment, and genuinely making a difference.
* Strong company culture that looks after its employees.
* Full-time, permanent opportunity.
* Competitive salary package.
* Work for an established, global industry leader in their field.
* Make a difference and gain a sense of achievement in your work.
If you are eager to join a successful company and passionate about delivering excellent customer experiences, you will enjoy working here.
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