Overview
Support the daily operations of this beautiful property, providing support to the Village Manager and the team.
* Are you passionate about making a positive impact in the lives of seniors in the community?
* Would you like to join a team that creates meaningful relationships and finds the fun in everyday life?
* Are you looking to build a rewarding career in a value-driven and growing business?
If you answered yes, we invite you to embark on an extraordinary journey as our Assistant Village Manager at Keyton!
Benefits
* Competitive salary with opportunities for continuing development
* A supportive and friendly work environment
* 4x Wellbeing Days (one per quarter). That's almost an additional week off in addition to your annual leave!
* Fitness Passport for you and your family
* Reward & recognition services
* Discounted health insurance, annual vaccinations and skin checks
* The chance to make a real difference in the lives of our residents
About Keyton
With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we're leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.
Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.
The Role
An exciting opportunity has become available for an energetic Assistant Village Manager to join our super friendly team at Lexington Gardens.
At Lexington Gardens, you'll be part of a welcoming retirement community where quality of life, connection, and care are at the heart of everything we do. Set within beautifully landscaped gardens, the village offers a relaxed, resort-style environment that residents are proud to call home.
Our community features vibrant shared spaces, wellbeing services, and lifestyle amenities that encourage residents to stay active, social, and engaged—from the on-site café and bowling green to creative spaces that support hobbies and interests.
As the Assistant Village Manager, you will be focused on supporting operational functions of the village and managing day-to-day activities and competing priorities, ensuring the village is properly maintained for the enjoyment of the residents.
Reporting to the Village Manager, your key accountabilities in this role will include:
* Supporting the day-to-day operations at the village
* Implementing operational plans & projects
* Ensuring compliance with all laws and regulations applicable to the village
* Implementing company policies, strategies and plans to maintain residents' satisfaction
* Assisting with running of village events, social calendar and activities
* Contributing to effective resident management to foster strong customer relationships and support delivery of village maintenance
* Providing assistance with the preparation of budgets, financial processing and procurement
* Supporting the provision of a safe working environment for all staff, contractors, visitors and residents
Who You Are
Having a vibrant people-centric focus will see you thrive in this role, as well as:
* Having demonstrated experience working in a customer service role
* An ability to balance different priorities and manage day-to-day expectations for the residents and their families
* Demonstrated experience in complaint management and dispute resolution, ensuring issues are resolved efficiently and professionally
* Experience in roles focused on community connection and engagement would be highly regarded
* Exceptional communication and interpersonal skills
* Having a proactive, solutions-focused mindset with a commitment to resident wellbeing
* Having excellent computer skills (confident with the use of Microsoft Office Suite and various online applications)
* Having a genuine love for working with seniors
* Having a compassionate nature, with a deep understanding of the unique needs of independent living seniors
* Having a current First Aid Certificate & CPR Certificate, or be willing to obtain
* Willingness to learn and professionally develop, along with a proactive and can-do attitude.
Ready to Join the Fun?
If you're passionate about assisting with the daily operations of a vibrant and caring community for independent living seniors, we'd love to hear from you! Apply now and be a part of something truly special.
Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Assistant Village Manager opportunity and explain how your skills, qualifications and interests align with our requirements.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.
At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.
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