Job Title
We are seeking an experienced professional to fill a key role within our Investment and Product Governance team.
This position will provide vital administrative support to our Research and Investment Management team, with a focus on product governance and risk management.
The successful candidate will play a key role in assisting us with meeting our product governance obligations via the implementation of policy, ongoing monitoring and review.
This is a team-oriented role that is essential to supporting policy and product approvals, administration and reporting.
Key Objectives include:
* Maintaining and reviewing the Approved Product List (APL), including processing of non-approved product requests and tracking exceptions.
* Updating and maintaining product data in our CRM to support monitoring, governance and reporting of investment product usage.
* Supporting the implementation of the Group product governance framework including operational due diligence, compliance checks and ongoing product analysis.
* Preparing reports and papers for Product Governance Committees including preparation of agendas and minutes.
* Assisting in the preparation and distribution of investor communications via our CRM ensuring these are accurate, timely and fit for purpose.
* Managing inbound and outbound adviser communications via phone and email, ensuring timely and professional responses.
Requirements
Minimum 3-5 years' experience ideally gained in a financial planning role, working for an Australian Financial Services Licensee (AFSL) or in a support capacity for a fund manager.
Strong understanding of the financial services industry and the ability to thrive in a professional, detailed-orientated environment.
Intermediate skills in MS Office suite, particularly in Word & Excel.
Excellent verbal and written communication skills with client-outcome focus.
Strong analytical and problem-solving skills.
Exceptional organisational, time management and prioritising skills.
Ability and willingness to learn new technologies and systems.
A proactive mindset and ability to work independently and as part of a team
What We Offer
At our organisation we are passionate about providing a workplace that empowers and strengthens our staff.
We challenge each other to be innovative, confident and break down barriers.
We are committed to ensuring we have a strong team culture and some of the ways we do this is by providing:
* Team activities and events to encourage cross-team collaboration;
* Commitment to both upskilling team members and advocating for internal promotions first, wherever possible;
* Confidential support for you and your family through our Employee Assistance Program;
* AIA Vitality membership program, providing discounts & offers for a variety of retail outlets and wellness centres.