Duties Description Responsibilities include, but are not limited to:
• Train, develop and supervise Receivables Management specialists
• Identify and address customer service deficiencies
• Maintain policy and procedures documents, manuals, quick reference guides, as well as the Treasury Department Training Site.
Assist in the documentation of business requirements for current projects, coordinating Project Schedules, Releases and Training initiatives
• Assist in the Data Stewardship initiative
• Serve as the Department point of contact for collection agency remittance and fee approvals
• Review collection agency remittance files for authorization
• Assist in the review of affidavits from collection agencies
Minimum Qualifications • Reachable for appointment on the current Civil Service eligible list used for filling this title; OR
• One year of permanent, competitive class service as an Insurance Fund Services Specialist 3; OR
• One year of permanent, competitive class service in a title approved by the Department of Civil Service for transfer under Section 70.1 of the Civil Service Law.
Examples of eligible titles include but are not limited to: Auditor 2 Insurance Premium, Claims Services Representative 2, Claims Services Representative 3, Insurance Fund Hearing Representative, Policyholder Services Representative 2, Underwriter 2
Please be advised that the New York State Insurance Fund (NYSIF) does not offer sponsorship for employment visas to employees or potential employees.
Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position.
NYSIF is not currently enrolled in eVerify, which is a requirement for certain types of employment verifications.
Some positions may require additional credentials or a background check to verify your identity.
Required Skill Profession
Other Office And Administrative Support Workers
📌 Insurance Fund Services Specialist 3
🏢 New York State
📍 Broome