Overview
RBA are looking for a highly organised and proactive Practice Operations Coordinator to support our Practice Manager and Director in the smooth day-to-day running of the office. This is a diverse, hands-on role within a small and creative team, where initiative, professionalism, and attention to detail will make a real difference. Our ideal candidate would be a confident and friendly multitasker who enjoys variety, thrives on organisation, brings strong communication skills, and values contributing to a positive and supportive workplace culture.
Key Responsibilities
* Office + IT – Oversee daily office operations, including managing supplies, equipment, subscriptions, and IT services; coordinate meeting and front-of-house functions.
* Project Administration – Maintain project data and resource tracking using ProWorkFlow; assist with client invoicing and project filing/archiving.
* Finance Support – Manage payment of office expenses and subconsultant invoices.
* Business Development + Marketing – Prepare and maintain social media content, website updates, marketing materials, and graphic templates.
* HR + Culture – Support onboarding/offboarding, leave coordination, timesheet oversight, and team events.
* Quality + Compliance – Help monitor training, insurances, and practice compliance systems.
* Executive Support – Assist the Director and Practice Manager with correspondence, scheduling, travel, and meeting coordination.
* Proficiency in MYOB preferred
* Proficiency in project management (including ProWorkFlow experience) highly regarded
* Graphic design and digital communication skills (Adobe Creative Suite, website management, social media).
* Strong organisational and problem-solving skills with a focus on detail and follow-through
* Excellent written and verbal communication
* Competence in Microsoft Office and general IT literacy
Qualifications & Skills
– Proficiency in MYOB preferred; experience with project management tools (including ProWorkFlow) highly regarded; graphic design and digital communication skills (Adobe Creative Suite, website management, social media); strong organisational and problem-solving abilities; excellent written and verbal communication; competence in Microsoft Office and general IT literacy.
What we offer
You'll be joining a creative, inclusive and supportive workplace culture, with the opportunity to play a key role in helping the team deliver meaningful, heritage-focused projects. Our character-filled office in St Kilda is conveniently located close to public transport, and you'll have access to an extensive in-house library and a knowledgeable expert team who understands the importance of balance, downtime — and cake. We also offer ongoing professional development and growth opportunities to support your career progression.
Take a look at our website and socials, and submit a CV along with a portfolio to Roger Beeston, Director — contact@rbaarchitects.com.au
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