Overview
Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI.
Position Summary
Working as a member of Domo's Client Services team, the Senior Technical Consultant will lead the implementation of value-driven, high-impact customer solutions. The successful candidate will have multiple years working directly with external customers providing data-driven solutions. This individual will join an enthusiastic, fast-paced and dynamic team at Domo. A successful candidate will have demonstrated sustained exceptional performance, innovation, creativity, insight, and good judgment.
Key Responsibilities
* Own end to end deployment processes for implementing/optimising the Domo platform for customers;
* Manages relationships with Domo customers;
* Works with customers, end-users, technical analyst, and application designers to define and document the data requirements, business requirements, setup, deployment, and rollout plan of Business Intelligence initiatives in Domo;
* Mentor/coach partner and internal resources;
* Leads all communications and project management duties for multiple customer projects including building solutions in Domo, driving customer data maturity, and teaching best practice data strategies;
* Leads discovery sessions with C-suite individuals to identify solutions and data strategies;
* Recognises business problems and recommends/develops solutions;
* Expertly and artfully manages customer expectations;
* Designs, analyses, and helps build customer data pipelines for ingestion into Domo;
* Develops, designs, and optimises SQL queries;
* Develop strategies for connecting to new data sources for customers.
Job Requirements
* 8+ years of consulting experience supporting business intelligence systems, or in a software product/industry;
* Expert SQL skills;
* Expertise with Windows and Linux environments;
* Expertise with at least one of the following database technologies and familiarity with the others: relational, columnar and NoSQL (i.e. MySQL, Oracle, MSSQL, Vertica, MongoDB);
* Understanding of data modelling skills (i.e. conceptual, logical and physical model design);
* Experience dealing with large data sets;
* Advanced Excel skills, including pivot tables and VBA (Visual Basic for Applications);
* API testing experience with Postman or similar tool;
* Goal oriented with strong attention to detail;
* Proven experience in effectively partnering with business teams to deliver their goals and outcomes;
* Bachelor\'s Degree in Information Systems, Computer Science or related field preferred OR equivalent professional experience;
* Excellent problem-solving skills and creativity;
* Ability to learn and adapt quickly to varied and changing requirements;
* Thrive in a fast-paced environment;
* Work independently and manage engagements with multiple customers;
* Strong client-facing presence (confident, assertive, kind, listening, articulate, professional);
* Excellent oral and written communication skills, and comfortable presenting to everyone from entry-level employees to senior vice presidents;
* Strong organisational and project management skills.
NICE TO HAVE
* Experience with programming and scripting languages (Java, JavaScript, Python, .Net, C#, VBA, HTML, CSS);
* Working knowledge of API Architectures (REST, SOAP, RPC, GraphQL);
* Experience with Security frameworks (e.g., JWT, OATH2);
* Experience defining scope and requirements for projects;
* Experience with statistical methodologies;
* Experience with a wide variety of business data (Marketing, Finance, Operations, etc);
* Experience with Large ERP systems (SAP, Oracle JD Edwards, Microsoft Dynamics, NetSuite).
View Our Benefits
Domo is an equal opportunity employer
#J-18808-Ljbffr