Join Moomoo as a Retail Store Associate
Ready to change the way Australians invest?At Moomoo, you're not just joining a leading global investment platform; you're becoming part of a lively, purpose-driven team that believes smarter investing should be accessible to all. With more than27 million users worldwideand a strong local presence, we're shaking up wealth-tech—and we want you on our journey!
What You'll Do
Moomoo is seeking an energetic and customer-focused Retail Sales Associate / Store Manager Trainee to join our growing offline retail team in Melbourne.
This role plays a key part in expanding moomoo's brand presence through our retail stores and long-term shopping centre pop-up activations. You will engage directly with prospective clients, promote financial literacy and investing, and deliver an exceptional customer experience.
For high-performing individuals who demonstrate strong leadership potential, there will be opportunities to progress into a Store Manager position as our retail network continues to expand.
Your Day-to-Day:
* Ground Sales & Client Acquisition: Actively engage in ground sales activities within the local community, proactively approaching potential clients to expand offline customer base.
* Investment Consultation: Provide professional investment consultation to walk-in clients and facilitate seamless account opening processes.
* Relationship Management: Build and maintain strong client relationships to increase engagement, activity, and long-term retention.
* Store Operations: Assist in daily store operations including inventory management, product display, and staff scheduling.
* Community Engagement: Participate in local community events to enhance brand presence and establish moomoo as a trusted local partner.
* Pop-up Store Management: Manage daily operations of mall pop-up stores, including venue setup, materials management, and event execution.
* Promotional Coordination: Coordinate with mall promotional calendars and flexibly adjust sales strategies and marketing plans accordingly.
About You
* Investment Passion: Active investor with genuine interest in financial markets and continuous learning mindset.
* Proactive Personality: Outgoing and proactive with strong social drive; willing to actively approach strangers and quickly build trust.
* Service Excellence: Strong service orientation with patience and attention to detail; prioritizes customer experience.
* Resilience: High resilience to pressure and rejection; maintains positive mindset under sales pressure.
* Integrity: High ethical standards essential for financial services; trustworthy and reliable.
* Bilingual Proficiency: Fluent in both English and Chinese to serve Australia's multicultural customer base.
* Adaptability: Ability to quickly adapt to short-term/temporary mall pop-up environments with flexibility for venue transitions.
* Event Execution: Prior experience in offline event planning or execution preferred.
Preferred Qualifications
* Previous retail or store sales experience.
* Team management or training experience.
* Active Moomoo user.
* Familiar with local community resources.
* Experience in pop-up store or temporary retail space operations.
* Familiar with mall partnership processes and promotional calendar planning.
Perks & Benefits
* Growth:Work for a leader in digital brokerage, with unlimited career opportunities
* Competitive rewards:Market-driven salary and performance bonuses that reflect your impact
* Coverage:Comprehensive insurance for you and your family
* Culture:A fun, diverse workplace with frequent team events and celebrations
* Surprises in store:More benefits revealed as you progress through the hiring process!
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