Learning and Development Manager
The Learning and Development Manager is responsible for leading a team of learning coordinators in the development and implementation of training best practices and standards. This role requires strong leadership skills, stakeholder management, prioritization, and data analysis capabilities.
This position involves managing learning resources and cross-functional teams across multiple sites. The ideal candidate will have experience in coaching and development of employees, with expertise in data analytics and visualization. They will also be able to communicate effectively across all levels of an organization.
Key Responsibilities
* Lead a team of minimum 6 learning coordinators.
* Strategically assess, track, and facilitate training programs for new and current entry-level employees.
* Develop our training strategy for critical roles such as Yard Marshals, TDR or Learning Ambassadors.
* Drive adherence to standard learning solutions and get feedback from operational teams on areas of opportunity for improvement.
* Work strategically with WW teams to identify innovative learning solutions to localize training programs.
* Analyze and solve business problems with a focus on understanding root causes with an operational excellence and lean mindset.
* Contribute to reporting on training activities and analyze data to drive results and learning effectiveness.
Qualifications
Key attributes include:
* Degree in a related discipline (Business, Management, Human Resources, Education, Supply Chain/Logistics).
* Demonstrated experience in coaching and development of employees.
* Prior experience working with and delivering training & information to employees.
* Expertise in data analytics and visualization as well as the ability to interpret data.
* Ability to work at pace and with ambiguity.
* Effective time management skills with the ability to prioritize and work to tight deadlines.
* Strong communication skills across all levels of an organization.