Customer Service Representative Opportunity
This role involves providing exceptional customer experiences, identifying product and service needs, and ensuring customers' time at the workplace is memorable.
* Deliver Exceptional Customer Experiences: Help customers find suitable products and services by using your consultative selling skills.
* Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services to offer informed guidance and solutions.
* Achieve and Excel: Meet and exceed sales targets and KPIs while keeping customers connected.
Collaborate and Contribute:
Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Benefits:
* Hourly Rate: $30.33 per hour
*Junior rates apply for those under 20 years of age.
*Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, and 150% for hours worked on public holidays.
* Plus 12% Superannuation
* Plus 10% Variable Remuneration
**If you are eligible to receive Variable Remuneration, the eligibility, calculation, and payment will be determined by the Variable Remuneration plan's rules (which may change from time to time).
***The first 2 months guaranteed while you learn onboard.
* Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
* Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way.
* Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
* Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.