Select how often (in days) to receive an alert: Job Title: Branch Manager, Gold Coast QLD - Suncorp Bank Department: SB SEQ SouthDivision: Suncorp BankLocation: Gold Coast About Us At Suncorp Bank, you can build a career with exceptional growth potential within a culture of purpose and belonging. As part of the ANZ Group, applying to Suncorp Bank will direct you to ANZ systems, and you'll receive correspondence and notifications from ANZ during the recruitment process. About the Role As a Branch Manager, you will lead a Branch frontline team, coaching and developing staff to meet customer needs, fostering motivated and engaged teams, and instilling a high-performance, customer-centric culture.Suncorp Bank encourages continuous learning and adaptation to the latest digital customer engagement tools. You will be part of a team that values digital empowerment and fluency, helping customers transition to more convenient digital banking options and building confidence in their use. We are committed to a future-forward culture that blends personal relationships with cutting-edge digital solutions.Role Location: Gold Coast QLDRole Type: Permanent, full-time (37.5 hours per week) What will your day look like? As a Branch Manager, you will:Lead digital transformation efforts, promoting adoption of digital services to streamline customer interactionsOversee and train staff on digital platforms to ensure a tech-savvy team that effectively meets customer needsManage customer relationships to ensure retention and satisfactionLead a motivated team to achieve individual and branch resultsModel and support a risk management culture, operating responsibly within delegated authoritiesUtilize and manage the branch to meet business plans and objectives, including growth, sales, service, expenses, customer connection, credit quality, and return on equity What will you bring? To succeed, you should ideally have:Strong leadership skills in managing a digitally-enabled branch and coaching staff on digital servicesExperience implementing digital customer strategies to improve efficiency and satisfactionLeadership experience in Banking, Insurance, or Financial Services is highly desirableExperience in growing and retaining customer basesExperience managing Front Line Compliance RisksAdaptability to changing environmentsInterpersonal skills and conflict resolution abilitiesHaving most of these skills is not mandatory; a growth mindset is valued, so we encourage applications from candidates with most of these qualities. So why join us? Suncorp Bank, part of the ANZ Group, offers meaningful work supporting the financial wellbeing of over a million customers.We prioritize team members' wellbeing and offer benefits and resources to support work-life balance, including remote work tools for flexible arrangements.Joining Suncorp Bank provides opportunities for growth within the bank and across the ANZ Group, which operates in nearly 30 markets globally.Suncorp Bank values inclusivity and mutual respect, welcoming applications from diverse backgrounds. We are committed to providing adjustments during the recruitment process or role as needed. If you have a disability or access requirement, please let us know how we can support you.Learn more about working at Suncorp Bank and the ANZ Group at. To apply, visit ANZ Careers and search for reference number 94814.