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This range is provided by weave. Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$65,000.00/yr - A$72,800.00/yr
Direct message the job poster from weave. Recruitment
Are you passionate about technology, problem-solving, and learning new skills? Join a fast-growing leader in the media and marketing industry, working within an innovative team. Whether your background is in IT, AV, hardware, or you're simply curious about tech and eager to learn, this role offers a unique opportunity to broaden your expertise.
* Hybrid working, 2 days in the office
* L1/2 technical support across software, AV and hardware
What's in it for you?
* A dynamic role with exposure to a wide range of technologies
* Hands-on training and support from experienced industry professionals
* Opportunities to build valuable technical skills in a rapidly evolving sector
* A supportive team environment that values growth and knowledge-sharing
Your Responsibilities
* Provide professional and friendly support to customers via phone, email, and chat
* Manage and update your support ticket queue efficiently
* Configure and troubleshoot digital technology hardware and software
* Assist field technicians with remote troubleshooting and technical advice
* Occasionally attend onsite visits to support installations or resolve issues
* Continuously develop your knowledge and skills as new technology emerges
What You'll Bring
* A genuine interest in technology and a willingness to learn new systems
* Basic knowledge of IT, AV, or hardware (or a strong desire to develop these skills)
* Strong problem-solving abilities and excellent communication skills
* A proactive mindset and enthusiasm for working in a team-based environment
If you're excited to kickstart or grow your career in technology support, we'd love to hear from you. Apply now and be part of an innovative and supportive team shaping the future of digital marketing solutions.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Media
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