**Job Information**:
Industry
Insurance
Work Experience
0-1 year
Salary
$60,000 - $70,000
City
Melbourne
State/Province
Victoria
Zip/Postal Code
3000
- Hooker & Heijden partner with Brokers, Insurers, Underwriting Agencies, Loss Adjusters and TPA's to provide career opportunities to insurance industry professionals throughout Australian and New Zealand.- Hooker & Heijden are proud to represent one of our longest standing clients, a national underwriting agency with strengths in Professional Indemnity and General Liability and we are assisting them in their search for an insurance administrator.**Summary objective of role**
- The Administration Assistant supports the Underwriting team with efficient administration support.- Sending out renewal invitations to brokers
- Sending out non-express renewals to brokers
- Processing new policies and policy renewals in underwriter system including preparation of Certificates of Currency and related document management
- Following up outstanding and upcoming renewals and new business
- Maintain broker information and log ins to online system
- Answer phone calls and taking messages
- General administration and office duties as required
**Required skills and competencies**
**Skills and competencies**
- A profession and positive can-do attitude- High-level attention to detail and accuracy
- Excellent organisational skills
- Very good IT skills, including proficiency in the Microsoft Office suite
- Strong sense of accountability
- Excellent customer service skills, including written and verbal communication skills
- Ability to work in a small team
**Qualifications and experience**
- Experience in working in a busy, high volume environment
- Experience working in the insurance industry would be an advantage
- Strong experience in administration would be of an advantage