Job Description
We are seeking a highly skilled IT professional to join our team as a Infrastructure Technical Specialist. This role involves providing technical support for the institution's IT infrastructure, acting as a key escalation point for complex technical issues and ensuring the continuity of digital services across the organisation.
The successful candidate will have a strong working knowledge across a broad range of IT disciplines, including server and storage systems, networking and telephony, cloud platforms, end-user devices, enterprise applications, and audio-visual technologies.
This is an exciting opportunity for someone who is passionate about supporting internal customers with their technical needs and has experience in developing strategic technical solutions to support users with all levels of technical knowledge and understanding.
Required Skills and Qualifications
* Strong technical skills: The ability to diagnose and resolve complex technical issues quickly and efficiently is essential for this role.
* Problem-solving skills: A strong problem-solving approach and analytical thinking will enable you to identify and resolve technical problems effectively.
* Communication skills: Excellent communication and interpersonal skills are required to provide high-quality technical support to internal customers and stakeholders.
* Teamwork: Experience of working collaboratively within a team environment to deliver high-quality IT services.
Benefits
* Competitive salary: We offer a competitive salary that reflects your experience and qualifications.
* Generous annual leave entitlement: You will be entitled to a generous annual leave allowance, plus bank holidays and any university closure days.
* Flexible working: We offer flexible working arrangements to help you achieve a better work-life balance.
* Professional development opportunities: We invest in the continued professional development of our staff through access to training and learning resources.
About Us
We are a values-driven organisation committed to delivering high-quality IT services that support the teaching, learning, and research activities of our institution.
We are looking for someone who shares our values and is passionate about making a positive impact on the lives of our students, staff, and researchers.
If you are a motivated and talented individual who is excited about this opportunity, please apply now to join our team.