Last date to apply: 26 March 2026. Position Description The Technician is responsible for the day-to-day operation of the maintenance workshop, product repair and preparation, and providing technical support via phone and email. The role plays a key part in ensuring product reliability, dealer support, and operational readiness of demonstration and internal equipment. Key Responsibilities Workshop Operations & Product Maintenance
* Manage the daily operation, cleanliness, and upkeep of the workshop facility
* Develop and maintain an efficient repair flow system
* Process job cards and strip/assemble units for spare parts supply
* Perform internal stock repairs as required
* Complete pre-delivery inspections for staff purchase products
* Maintain demonstration units and assess returned equipment, coordinating repairs as needed
* Maintain and service the trailer fleet when required
* Ensure workshop tools and equipment are safe, maintained, and operational
* Monitor and replace consumables as necessary
* Follow and enforce all safety policies and procedures
Technical Support
* Provide technical assistance to dealers via phone and email
* Support webinar training sessions when required
* Assist the Technical Support team with troubleshooting and product guidance
Qualifications & Experience
* Minimum 3 years’ experience in outdoor power equipment maintenance
* Willingness to develop expertise in battery and robotic products
* Mechanical knowledge of 2-stroke and 4-stroke engines
* Expert knowledge of product usage and applications
* Intermediate computer skills (MS Office and ability to learn new systems)
* Hands-on, practical working style
Key Competencies
* Proactive, responsive, and deadline-driven
* High accuracy and attention to detail
* Self-motivated and results-oriented
* Strong problem-solving mindset with a “can-do” attitude
* Reliable, trustworthy, and aligned with company values
* Strong safety awareness and leadership in safe workshop practices
* Effective communicator and active listener
* Able to influence positive outcomes
* Resilient under pressure and committed to achieving targets
* Positive and collaborative team contributor
* Contribute towards the Husqvarna Group culture by demonstrating behaviours aligned with our Culture Themes (Bold, Dedicated, Care) in every aspect of role delivery and during all interactions with stakeholders.
Internal and External Contacts/Customers:
* Dealers and Customers
* Product Support Team
* Sales Team
* Customer Care Team
Reporting Relationship: Direct Reports – N/A Travel: Local – If required