Field Service Engineer Opportunity
We are seeking an experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for performing maintenance and repairs on electronic and mechanical equipment.
This is a great opportunity to work with a leading technology business and contribute to the delivery of high-quality service to our customers.
* Main Responsibilities:
* Performing preventive maintenance, upgrades, and repairs at customer sites.
* Managing customer relationships and providing support both in person and via phone by responding to customer issues and seeing them through to resolution.
* Completing service, expense, and weekly time reports.
* Contributing to the team's focus on improving service delivery performance.
* Participating in ongoing training to up-skill and enhance product knowledge.
Key Requirements:
* Prior experience servicing electronic and mechanical equipment.
* A good understanding of computers and Windows operating systems (automation programming and/or Linux OS experience desirable).
* A current driver's license and the ability to travel across Tasmania, including at short notice as part of the on-call roster.
* Strong customer service and communication skills.
What We Offer:
* A supportive and experienced team environment.
* Ongoing training and development opportunities.
* The chance to work with world-leading technology and make a real impact.
About Us:
We are a leading supplier of security screening technologies, including X-ray, Millimetre Wave Body Scanning, and IMS (Ion Mobility Spectrometry) Explosive Trace Detection, to various industries in the Asia Pacific Region and worldwide.